✓ 100% Satisfaction Guarantee
Love it or get your money back. No questions asked.
Our Promise
We're confident you'll love your animation. But if for any reason you're not satisfied, we'll make it right.
Unlimited Revisions
Before requesting a refund, we offer unlimited free revisions. Tell us what's not working:
- "The movement looks unnatural"
- "Can you slow it down?"
- "I'd like different expressions"
- "The colors don't match the original"
We'll keep refining until you're delighted.
Full Refund Policy
If after revisions you're still not happy, we'll refund 100% of your payment. Here's how:
- Email hello@giftphotolife.com with your order number
- Let us know what went wrong
- Receive your refund within 5-7 business days
Refund Timeline
- Before delivery: Full refund, no questions asked
- Within 30 days of delivery: Full refund after revision attempt
- After 30 days: Case-by-case basis
Non-Refundable Situations
In rare cases, we may not be able to offer a refund:
- Rush delivery fees after work has begun
- Orders where client provided false or inappropriate content
- Requests made more than 90 days after delivery
Cancellations
You can cancel any order before work begins for a full refund. If work has already started, we'll refund the unused portion.
Questions?
Contact us at hello@giftphotolife.com — we respond within 24 hours.